SBL Books Sdn Bhd (The Company) is committed to comply with the Malaysian Personal Data Protection Act (PDPA) 2010 in protecting our customer’s personal information that has been processed by the Company. We do not sell, share or trade customer’s personal information collected online with third parties. Please read the Privacy Policy to be more aware about our policy on how we handle the information you give us through this website.

By accepting the Privacy Policy, you express your consent to our collection, storage and use of your personal information as described in this Policy.

 

USES OF INFORMATION

You agree that the personal information we collect from you will be used and or shared within our corporate group and to third parties for one of the following purposes:

·      To deliver products that you purchase from our website.

·      To inform and update you on the delivery of the product and for customer support purposes;

·      To provide you with relevant product information;

·      To process your orders and to provide you with the services and information offered through our website and which you may request;

·      To allow us to administer your registered account with us;

·      To conform to legal requirements or comply with legal process;

·      To verify and carry out financial transactions in relation to payments you may make online.

 

The personal information we collect may include your:

·      Name

·      Telephone Number

·      Mobile Number

·      Delivery Address

·      Billing Address

·      Email Address

·      Student’s Name

·      Student’s School Name

·      Student’s Class

 

COOKIES

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive.

Our website uses these “cookies” to collect information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.


DISCLOSURE

SBL Books Sdn Bhd will keep your personal data confidential unless you have given written consent to such disclosure or it is within the ambit of permitted disclosures under prevailing laws or guidelines.

Any personal data that you have provided to us will be retained by us as long as necessary for the fulfillment of the purposes as stated in Uses of Information above and where required, to fulfill statutory, regulatory or accounting requirements after which time we shall destroy it.


RIGHT TO ACCESS AND DATA SUBJECT’S OBLIGATION

You have the right to access and obtain any personal data that you have provided to us or that we maintain about you. If you believe that your records with us are inaccurate, incomplete or not updated, you may notify us in a timely manner via the following methods:

You also have the right to withdraw any consent previously granted or to request to delete any of your personal data you have previously provided.

You also have the right to object the processing of your personal data in some circumstances.


MARKETING

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. You may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at cs@sblbooks.com


INFORMATION SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

We employ security measures, such as encryption where appropriate to ensure that your information is treated securely.


CHANGES TO THE PRIVACY POLICY

We reserve the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on our E-Store. You should check this Policy each time you access our E-Store so as to be aware of the most recent applicable version of the Policy.

 

QUESTIONS ABOUT THE PRIVACY POLICY

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, you may contact us at estore_cs@sblbooks.com or by mail to

SBL BOOKS SDN. BHD.

12-A, Jalan SS 25/22,

Taman Mayang,

47301 Petaling Jaya,

Selangor Darul Ehsan.